Digital Operational Assurance for Air Cargo

From Operational Data to Operational Intelligence

Logic Services combines digital technology, artificial intelligence and a structured operational assurance methodology to help air cargo organisations strengthen control, visibility and continual improvement.

Our digital ecosystem brings together three complementary solutions:

QualiCheck captures and structures operational evidence.
QualiCheck AI transforms operational data into actionable intelligence.
ACES™ provides the methodology supporting structured, risk-based operational assurance.

Together, they create a connected approach from operational activity to measurable improvement.

Who Is It For?

Airlines

  • Cargo operations
  • Quality management
  • CEIV Fresh and CEIV Pharma preparation
  • Incident investigation
  • Continuous improvement

Ground Handlers

  • Operational audits
  • Cold chain management
  • Non-conformity analysis
  • Staff training
  • Risk management

Freight Forwarders

  • CEIV readiness
  • SOP development
  • Customer quality requirements
  • Commercial proposal preparation
  • Operational excellence

Shippers and Temperature-controlled Logistics Providers

  • Supply chain visibility
  • Risk assessment
  • Product integrity protection
  • Cold chain best practices

QualiCheck

Digital Quality Management for Air Cargo Operations

QualiCheck is Logic Services' digital quality and operational assurance platform, designed to replace paper-based processes with structured, traceable digital workflows.

It enables organisations to capture operational activity directly where it happens and maintain reliable evidence across inspections, audits and cargo operations.

QualiCheck supports

Digital Checklists • Audits & Inspections • Photographic Evidence • Temperature Records • Time Stamps • Electronic Signatures • Automated Reporting • Operational Traceability

Collect • Structure • Document • Trace

Available on mobile devices and through the QualiCheck management platform.

 

Introducing QualiCheck AI

From Operational Data to Operational Intelligence

QualiCheck AI adds AI-powered analysis to QualiCheck, transforming operational data into actionable intelligence to help organisations identify risk, understand deviations and drive improvement.

Rather than simply recording what happened, QualiCheck AI helps organisations understand what matters, why it happened and what should happen next.

QualiCheck AI supports

AI-Assisted Analysis • Risk Assessment • Non-Conformity Identification • Root Cause Analysis • CAPA Recommendations • Effectiveness Verification • Operational Insights • Route Qualification

Analyse • Understand • Decide • Improve

QualiCheck AI combines artificial intelligence with air cargo expertise and structured operational assurance methodology to support faster, more consistent and evidence-based decision-making.

Powered by ACES™

Air Cargo Excellence System

The Methodology Behind Operational Intelligence

ACES™ is Logic Services' proprietary operational assurance framework, designed specifically for air cargo to support structured, risk-based decision-making and continual improvement.

The framework provides a consistent methodology for assessing operations, identifying risks, establishing controls, managing findings and verifying improvement.

ACES™ addresses

Operational Risk • Critical Control Points • Operational Assessments • Audits & Inspections • Non-Conformities • Root Cause Analysis • CAPA • Effectiveness Verification • Management Review • Continual Improvement

Assess • Control • Assure • Improve

ACES™ provides the methodology behind QualiCheck AI and is designed to complement recognised quality, cold-chain and compliance frameworks.

One Connected Operational Assurance Ecosystem

One Connected Ecosystem

From Operational Evidence to Continual Improvement

QualiCheck, QualiCheck AI and ACES™ work together as one connected operational assurance ecosystem designed specifically for air cargo.

QualiCheck captures structured operational evidence, QualiCheck AI transforms that evidence into actionable intelligence, and ACES™ provides the risk-based methodology that supports assessment, control and continual improvement.

Together, they connect what happens in the operation with what organisations need to understand, decide and improve.

Example Use Cases

We offer a range of specialized services tailored to meet your individual needs. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions.

Cargo Incident

Finding

One pallet collapsed during breakdown operations.

AI Output

  • Risk classification
  • Root cause analysis
  • Corrective actions
  • Preventive actions
  • Management report

CEIV Preparation

Challenge

Prepare a cargo terminal for a CEIV Pharma/Fresh audit.

AI Output

  • Gap analysis
  • Audit checklist
  • Priority actions
  • Readiness assessment

Commercial Opportunity

Challenge

Develop flower exports between Kenya and Europe.

AI Output

  • Market assessment
  • Customer targets
  • Sales strategy
  • Action plan